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4x4 Windhoek

Toyota Hilux Double Cab 4x4
Toyota Hilux Double Cab 4x4
3 Large Bags
3 Large Bags
4 Seats
4 Seats
Manual
Manual
Equipped
Equipped

Calculated On A Per Calendar Day Basis*

Minimum rental period 6 days

Cancellation Fees

TERMS & CONDITIONS OF RENTAL

NAMIBIA

01 NOVEMBER 2023 - 31 OCTOBER 2024 (Issue date 14/06/2023)

 

 

1. INTRODUCTION

1.1 These are the terms and conditions referred to in the Rental Agreement (hereinafter referred to as “The Agreement”) between the renter who signs the rental agreement (HEREINAFTER REFERRED TO AS “THE RENTER”) and the car rental company. ‘The Renter’ includes, jointly and severally, any person or juristic person on whose behalf the agreement is signed. “Parties” refers to both the Renter and the car rental company. The Renter hereby warrants that all the details provided on the rental agreement are true and correct.

1.2 This agreement contains all of the terms and conditions agreed up between the parties. Any variation/s and /or additions, including but not limited to any extensions to the rental period, must be reduced to writing and signed by the parties before becoming effective and binding. (If this agreement is not validly extended, the waivers in terms of clause 9 will immediately lapse upon expiry of this agreement).

1.3 The Renter chooses the physical address furnished on the rental agreement as one of the domicilium citandi et executandi possible for the service of all notices and/or legal processes. In addition, thereto, if the renter is not an ordinary resident of Namibia, the car rental company shall be entitled to serve any legal process at any one or more of the addresses stated in the “client data” completed online or in writing by The Renter or Travel Itinerary supplied by the Renter’s Travel Agent.

1.4 The Renter consents to the jurisdiction of the Magistrate’s Court, Windhoek, or any other competent court that has jurisdiction within Namibia. In the event that the car rental company is required to institute legal proceeding in a country other than Namibia The Renter agrees that the highest costs scale recoverable in the jurisdiction of that country shall apply to those legal proceedings.

2. THE MOTOR VEHICLE

2.1 The motor vehicle(s) hired by The Renter (hereinafter referred to as “the vehicle”) is described in The Agreement (which description includes any substitute vehicle/s which may replace the original vehicle) and includes all tools, spares, accessories, and equipment in and on the vehicle.

2.2 Any costs incurred due to but not restricted to repairing of damage, replacement of parts or accessories (without allowing for depreciation),

replacing the vehicle (when it is damaged beyond repair), remunerating an assessor to inspect and report on collision damage, as well as any legal costs incurred shall hereinafter be referred to as “damage/s”. Any costs incurred due to but not restricted to towing, transport and storing the vehicle shall hereinafter be referred to as “recovery cost”.

2.3 The Renter warrants and accepts sole responsibility for ensuring that the driver/s specified in the rental agreement (hereinafter referred to as “the driver/s”):

2.3.1 Shall, before accepting the vehicle, inspect the vehicle and shall satisfy him/herself that it is in a good working condition and that the wheel lug torque is set to the recommended specifications;

2.3.2 After receipt of the vehicle shall, at the expense of him/herself, properly provide all necessary water, oil and petrol for the running of the vehicle, failing which The Renter shall be liable for any loss or damage as a result;

2.3.3 Shall inspect the fitting of the baby seat and satisfy him/herself that it has been properly fitted, if the car rental company has been requested to provide a baby seat with the vehicle;

2.3.4 Shall not lease, lend or otherwise dispose of the vehicle;

2.3.5 Shall not transport or load any articles/items which may cause damage to the vehicle or its upholstery;

2.3.6 Shall park the vehicle safely and securely or in a secure parking garage when it is not being driven;

2.3.7 Shall not allow any person other than the driver/s specified in the rental agreement to operate the vehicle.

2.3.8 Obeys the terms a condition specified under clauses 4.1 to 4.10 hereof (in the event that the driver is not the same person or entity as the Renter).

3. THE DRIVER

3.1 The Renter warrants and accepts sole responsibility for ensuring that the driver/s (including additional driver/s) specified in the rental agreement:

3.1.1 Shall be the only person who drives the vehicle and that (s)he shall keep the vehicle keys in a safe place at all time.

3.1.2 Is over the age of 23 to drive vehicles with engine size 2.4l within the car rental company, to be over the age of 30 to drive all groups which have a bigger engine than 2.8l (unless prior written consent of the car rental company).

3.1.3 Is in possession of an unendorsed valid driving license (which (s)he has produce to rent a vehicle) and has never been denied car hire facilities or refused motor insurance.

3.1.4 Does not suffer from any physical infirmity, defective vision or hearing and is neither addicted to nor under the influence of alcohol or any habit- forming or illegal drug.

3.1.5 Shall not use the vehicle for racing, towing or a competition of any kind.

3.1.6 Shall not use the vehicle for conveyance of passengers for reward.

4. USE AND RETURN OF THE VEHICLE

4.1 The vehicle must be used and maintained in a proper and reasonable manner within the capabilities of the vehicle and shall be used on suitable roads and may only be used for the purpose for which it is intended, and must be returned in the same condition that it was received in, fair wear and tear excepted.

4.2 The car rental company will deliver the vehicle with a full tank of fuel and on return of the vehicle it shall be refilled at the expense of The Renter.

4.3 The vehicle shall not be taken outside of the Republic of Namibia without the prior written consent of the car rental company which is subject to the terms and conditions of the Letter of Authority for Crossing the Namibia border, as issued by the car rental company. The Renter must acquaint him/herself with the additional CDW, TLW, excesses and extra border crossing charges.  

4.4 Unless agreed in writing, if the vehicle is not returned to any the car rental company depot by the agreed time and date, The Renter herewith agrees to pay the applicable daily rate as specified in The Agreement plus a 20% late return surcharge thereon for every late day. Furthermore, if the vehicle is not returned timeously, the car rental company may demand the immediate return of the vehicle and claim any damages that it may suffer as a result of the late return.

4.5 The car rental company reserves the right on return of the vehicle to decide in its sole discretion whether it is necessary to carry out any repairs or replacements to the vehicle, including valet cleaning, and may carry out such repairs and hold The Renter liable for such costs, which must be paid on demand.

4.6 The Renter shall be liable for all fines, penalties and offences in terms of the Road Traffic and Transport Act 22 of 1999 and Regulations, as amended from time to time, and any other relevant Ordinances or Acts. This includes but is not limited to parking fines, traffic violations and other offences arising out of or concerning the use of the vehicle during the rental period and The Renter indemnifies the car rental company against all such liability. The Renter hereby authorises the car rental company to disclose to any relevant authority any information in terms of 4.5, which may be required by such authority.

4.7 A day is a period of 24 hours or part thereof, calculated from the time recorded under “time out” in The Agreement. The minimum rental period is six (6) days and any extensions to the rental period must be in days.

4.8 The vehicle monitoring system shall not be tampered with and if tampered with, The Renter shall be liable for all direct, indirect and consequential damages and The Renter shall forfeit all rights to insurances or waivers.

4.9 The Renter is under no circumstances allowed to convey hitchhikers and/or any persons unknown to The Renter, in the vehicle.

4.10 The Renter is not allowed to drive the vehicle below high-tide watermark at all, or through any wet saltpans, water pools or rivers. Water damages are considered as negligence and are not covered by any insurance. The Renter is liable for the full damages and possible follow damages to the vehicle, due to contact with water, which may even exceed the chosen excess amount.

5. RATES AND CHARGES

5.1 It is The Renter’s duty to acquaint him/herself with and pay on demand the rental rates as agreed, as well as any applicable additional charges including, inter alia, delivery, collection, one-way drop-off, baby seat/s, fuel, valet cleaning, repairs, replacements, airport surcharges, contract fee, additional driver charge, incident claim handling fee, traffic fine handling fee, collision damage waiver and/or theft loss waiver and/or personal accident insurance.

5.2 Unless The Renter or his/her authorised travel agent has an approved account with the car rental company, payment must be made by one of the following credit cards: Visa or MasterCard.

5.3 Despite the method of payment chosen, The Renter consents to the car rental company making any enquiries it deems necessary with any credit bureau/x and obtaining from and disclosing to any credit bureau/x, or any other person with whom The Renter has had financial dealings, any information concerning The Renter’s credit profile and payment history.

5.4 The car rental company may charge interest on overdue amounts at a rate equivalent to the prime overdraft rate applicable at the time.

5.5 The Renter shall be personally liable for any rental in the event the tour operator or agent fails to pay any payment in terms of this rental agreement within 60 days.

5.6 It is agreed that regardless of the party responsible for the accident/damage, the rental period shall remain unaffected if the rented vehicle becomes inoperable due to an accident, damages, or theft occurring within the rental period. Under the aforesaid circumstances, the car rental company is also under no obligation to replace the unusable vehicle with another and/or to return The Renter to the renting location. Recovery costs of the unusable vehicle and the rental fee of a replacement vehicle shall also be for the account of The Renter.

5.7 The rental period will not be affected in the event of late arrival or early departures due to unforeseen circumstances.

6. CANCELLATION AND REPOSSESSION OF THE VEHICLE

6.1 If the Renter has furnished any incorrect information in this agreement and/or commits a breach of any of these terms or conditions and/or permits any person to drive the vehicle who is not listed as a listed driver on the rental agreement, and/or commits an act of insolvency and/or fails to satisfy any judgement within 7 days of being granted, then the car rental company may forthwith cancel this agreement and immediately retake possession of the vehicle without prejudice to its rights to claim the full rental charges and/or damages for breach of contract.

6.2 The Renter agrees to pay the car rental company any and all costs and expenses arising from any breach by The Renter of this agreement, including any legal costs on a scale as between attorney and own client.

6.3 The car rental company reserves the right to take possession of the vehicle at any time for any reason, whatsoever.

6.4 In the event of the renter cancelling a rental, the car rental company shall debit the TO with the following cancellation fees: 30-21 days prior to departure: 25% of the rental amount, 20-11 days prior to departure: 40% of the rental amount, 10-0 days prior to departure 80% of the rental amount.6.3 In the event of the renter cancelling a rental, the car rental company shall debit the TO with the following cancellation fees: 30-21 days prior to departure: 25% of the rental amount, 20-11 days prior to departure: 40% of the rental amount, 10-0 days prior to departure 80% of the rental amount.

7. ACCIDENTS AND REPAIRS

7.1 The Renter must immediately notify the car rental company of any accident or break down and advise if it is necessary to effect any repairs to the vehicle. The car rental company will attend to the towing and repair of the vehicle and The Renter shall not effect any repairs or allow any repairs to be effected to the vehicle without the prior written consent of the car rental company, failing which The Renter shall be liable for the cost of such repairs and any damages and recovery cost incurred or arising as a result thereof.

7.2 In the event of a collision or accident, The Renter shall be responsible for the driver obtaining and furnishing the details of the parties involved and any witnesses to the collision or accident, and warrants that the driver shall not admit liability or guilt; shall not abandon the vehicle without making sure that it is adequately safeguarded and secured; shall immediately notify the car rental company and the police and shall obtain a case reference number from the police and provide this to the car rental comapny within 24 hours of the accident (please see clause 9.5) regardless of any waiver taken out.

8. THEFT OF THE VEHICLE

Despite clause 9, The Renter must ensure that the driver hands the original keys to the vehicle to the car rental company within 24 hours of the vehicle being stolen and produce a police report and in the event of a hijacking, a police report and/or medical proof of a hijacking trauma must be produced, failing which The Renter shall be liable for all related charges as determined by the respective car rental companies Claims Department and the Company Directors in their sole discretion.

9. COLLISION DAMAGE WAIVER (CDW) AND/OR THEFT LOSS WAIVER (TLW)

9.1 The car rental company retains ownership of the vehicle at all times, but all risks in the vehicle transfers to The Renter from the time the driver receives the keys until the time the vehicle and the keys are returned to the car rental company.

9.2 The Renter may elect to take out a Collision Damage Waiver and/or Theft Loss Waiver (‘CDW and TLW’) against any damage to or loss of the vehicle and/or theft of the vehicle (excluding personal property in or on the vehicle).

9.3 CDW shall cover any damage or loss to the vehicle (but not any other vehicle), incurred in a collision with another vehicle or animal, or person on a National or Municipal road while the vehicle is under the driver’s control, less any excess payable if applicable. TLW shall cover any loss of the vehicle through the theft of the vehicle, less any excess payable if applicable. TLW shall not cover any personal property, which may have been in or on the vehicle.

9.4 The Renter acknowledges and accepts liability for an additional charge for CDW and/or TLW as reflected in the rental agreement. The Renter shall be liable for the excesses as specified in the rental agreement and the rates schedule and which are subject to clause 9.5.

9.5 Regardless of whether any form of CDW or TLW has been taken, The Renter shall regardless of fault, be liable for any damage/s to or loss of the vehicle and recovery cost in the following circumstances:

9.5.1 If there has been any breach of the terms and conditions of this agreement all of which are material;

9.5.2 If such damage/s or loss is as a result of negligence in complying with any the car rental company speed regulations*, road traffic regulations or road traffic warnings;

9.5.3 If the vehicle was driven on unsuitable roads (Undercarriage damage) please see paragraph 12. ‘Areas with no or limited back-up’.

9.5.4 If such damage/s or loss occurred while there was no collision with another vehicle, or animal, or person (single-vehicle-accident). Regardless of speed, a single-vehicle-accident is never covered with the following excess options: standard excess, reduced excess 1 and 2. In that case, the full damage of the vehicle is on the account of the client (exclusion: See Super Cover);

9.5.5 If the vehicle was NOT driven by The Renter or another authorized driver nominated on the rental agreement;

9.5.6 The any damage/s or loss is as a result of any other form of negligence as determined by the car rental companys Claims Department and Company Directors in their sole discretion.

9.5.7 The chosen excess amount/s, do/es not cover for any cost stated/indicated in clause 2.2 of the rental agreement.

 

9.6 The Renter indemnifies the car rental company against any claims for loss, damages (direct or consequential) and costs (including attorney and own client costs) that may be incurred as a result of or arising out of a breach of The Agreement and/or an act or omission by The Renter or any person that The Renter allows to access the vehicle.

9.7 The car rental company shall not be liable for: any damage arising out of any defect in or mechanical failure of the vehicle, including but not limited to any loss or damage to any person or property transported or left in the vehicle; for any damages, consequential loss, loss of profits or special damages of any kind of any breach of this agreement, or arising out of any cause whatsoever, including but not limited to loss resulting from the negligence of the car rental company , its agents or employees. The car rental company accepts no liability for delays in consequence of break down or any other circumstances.

9.8 The vehicle is insured in terms of the provisions of the Motor Vehicle Accident’s Fund, Act 10 of 2007 as amended, for any loss or damage that a person suffered as a result of any bodily injury and/or death and subject to compliance with the provisions of the Act.

9.9 The waivers mentioned in clause 9 do not cover or apply to: claims arising from injuries received by driver and/or passengers of the vehicle; damage or destruction of property owned by, rented to or goods the Renter or driver is in charge of or transported by The Renter or driver; damages to the vehicle’s undercarriage (exclusion: See Super Cover in Offer); damages resulting from sandblast; damages resulting from (driving through) water (water damage); damages to tyres (exclusion: See Super Cover in Offer); any damages resulting from the wrong use of the 4x4 device and/or damages resulting from abuse or wrong usage of the clutch. No repaired tyres are accepted (exclusion: See Super Cover in Offer);

9.10 The damages stated in clause 9.9 will be charged to The Renter’s credit card. If The Renter or driver has been negligent, The Renter shall pay the real value of the vehicle. In the case of theft or an accident where only the vehicle stated in this contract is involved, The Renter shall be liable for recovery costs of the vehicle and also be liable for the full payment of the rental period as initially agreed on in this contract.

9.11 The Renter agrees to sign the “Damage Report In” when returning the vehicle or, in case the vehicle is replaced by another vehicle, agrees to sign the “Damage Report In” of the vehicle to be replaced, before receiving another rental vehicle.

9.12 In case of damages to the vehicle The Renter accepts the assessment of any Official Dealer of that make of rental vehicle and/or the assessment of any Independent Assessing Services/Loss Adjuster, even when the “Damage Report In” has not been signed by The Renter for whatsoever possible reason (dispute, unattended vehicle return, etc).

 

9.6 The Renter indemnifies the car rental company against any claims for loss, damages (direct or consequential) and costs (including attorney and own client costs) that may be incurred as a result of or arising out of a breach of The Agreement and/or an act or omission by The Renter or any person that The Renter allows to access the vehicle.

9.7 The car rental company shall not be liable for: any damage arising out of any defect in or mechanical failure of the vehicle, including but not limited to any loss or damage to any person or property transported or left in the vehicle; for any damages, consequential loss, loss of profits or special damages of any kind of any breach of this agreement, or arising out of any cause whatsoever, including but not limited to loss resulting from the negligence of the car rental company, its suppliers or employees. The car rental company accepts no liability for delays in consequence of break down or any other circumstances.

9.8 The vehicle is insured in terms of the provisions of the Motor Vehicle Accident’s Fund, Act 10 of 2007 as amended, for any loss or damage that a person suffered as a result of any bodily injury and/or death and subject to compliance with the provisions of the Act.

9.9 The waivers mentioned in clause 9 do not cover or apply to: claims arising from injuries received by driver and/or passengers of the vehicle; damage or destruction of property owned by, rented to or goods the Renter or driver is in charge of or transported by The Renter or driver; damages to the vehicle’s undercarriage (exclusion: See Red. Excess 3 in Offer); damages resulting from sandblast (exclusion: See Red. Excess 3 in Offer); damages resulting from (driving through) water (water damage); damages to tyres (exclusion: See Red. Excess 3 in Offer); any damages resulting from the wrong use of the 4x4 device and/or damages resulting from abuse or wrong usage of the clutch. No repaired tyres are accepted (exclusion: See Red. Excess 3 in Offer);

9.10 The damages stated in clause 9.9 will be charged to The Renter’s credit card. If The Renter or driver has been negligent, The Renter shall pay the real value of the vehicle. In the case of theft or an accident where only the vehicle stated in this contract is involved, The Renter shall be liable for recovery costs of the vehicle and also be liable for the full payment of the rental period as initially agreed on in this contract.

9.11 The Renter agrees to sign the “Damage Report In” when returning the vehicle or, in case the vehicle is replaced by another vehicle, agrees to sign the “Damage Report In” of the vehicle to be replaced, before receiving another rental vehicle.

9.12 In case of damages to the vehicle The Renter accepts the assessment of any Official Dealer of that make of rental vehicle and/or the assessment of any Independent Assessing Services/Loss Adjuster, even when the “Damage Report In” has not been signed by The Renter for whatsoever possible reason (dispute, unattended vehicle return, etc)

10. AGREEMENT TO FURNISH SECURITY

10.1 In the event of a collision or accident The Renter agrees that as soon as the damages to the vehicle have been assessed and confirmed by an Independent Loss Adjustor / Independent Assessing Service or Official Dealer in the manner provided for in this agreement The Renter shall, within 24 hours, furnish the car rental company with either one of the following:

10.1.1 Proof of an asset owned by the renter and located in the jurisdiction of Namibia with a net worth of not less than the assessed damages of the vehicle; or

10.1.2 Transfer of an amount of money into a trust bank account designated by the car rental company equal to the assessed damages of the vehicle;

10.2 The Renter agrees that:

10.2.1 any asset/s identified by the Renter in terms of clause 10.1 of this agreement shall immediately be placed in the possession of the car rental company and shall remain in possession of the car rental company; and

10.2.2 any amount of money transferred to the car rental company by the Renter shall remain invested in the trust account designated for that purpose until such time a court of competent jurisdiction, including any appeal to a higher court, has decided on the liability of the Renter for the damages suffered by the car rental company as a result of the collision or accident. Should such a court find that The Renter is liable to pay the damages to the car rental company the asset/s or monies shall serve as security for the recovery and satiation of these damages.

10.3 And any failure by The Renter to perform either of the obligations set out in paragraphs 10.2.1 or 10.2.2 hereof shall be understood to mean that the Renter does not have sufficient realizable assets in Namibia to satisfy any claim for damages resulting from the accident or collision. In the event that The Renter does not have such assets, The Renter herewith agrees that:

10.3.1 the amount of damages so assessed shall constitute prima facie proof of the amount of damages suffered by the car rental company as a result of the accident / collision; and

10.3.2 The Renter irrevocably consents to the car rental company debiting from the credit card (Visa or Master Card) an amount of money equal to the amount of damages suffered by the car rental company as so assessed upon the car rental company furnishing the applicable bank with proof of the assessed damages and this agreement.

11. CONDITIONS OF HIRE

11.1 All rates do not include fuel, tyres, windscreens, accident claim handling fees (exclusion: See Red. Excess 3 in offer)

The car rental company reserves the tight to replace the vehicle/s with a similar vehicle in the event the original vehicle become immobilised. The Renter shall be liable for the fuel usage and stamp duty and for all extras requested by international or local authorities.

11.2 The car rental company speed regulations:

  • within National Parks: maximum 60 km/hr
  • within city limits: maximum 60 km/hr
  • all gravel roads: maximum 80 km/hr (the car rental company speed regulations do overrule road signs indicating 100 km/hr).
  • tarred roads: maximum 120 km/hr.
6-10 Days 11-15 Days 16-30 Days 31+ Days Excess Liability
Standard Cover R 1122.00 R 1122.00 R 1037.00 R 1037.00 R 40000.00
Silver Cover R 1252.00 R 1252.00 R 1167.00 R 1167.00 R 20000.00
Gold Cover R 1362.00 R 1362.00 R 1277.00 R 1277.00 R 5000.00
Toyota Hilux Double Cab 4x4 Automatic
Toyota Hilux Double Cab 4x4 Automatic
3 Large Bags
3 Large Bags
3 Medium Bags
3 Medium Bags
5 Seats
5 Seats
Manual
Manual
Equipped
Equipped

Calculated On A Per Calendar Day Basis*

Minimum rental period 6 days

Cancellation Fees

TERMS & CONDITIONS OF RENTAL

NAMIBIA

01 NOVEMBER 2023 - 31 OCTOBER 2024 (Issue date 14/06/2023)

 

 

1. INTRODUCTION

1.1 These are the terms and conditions referred to in the Rental Agreement (hereinafter referred to as “The Agreement”) between the renter who signs the rental agreement (HEREINAFTER REFERRED TO AS “THE RENTER”) and the car rental company. ‘The Renter’ includes, jointly and severally, any person or juristic person on whose behalf the agreement is signed. “Parties” refers to both the Renter and the car rental company. The Renter hereby warrants that all the details provided on the rental agreement are true and correct.

1.2 This agreement contains all of the terms and conditions agreed up between the parties. Any variation/s and /or additions, including but not limited to any extensions to the rental period, must be reduced to writing and signed by the parties before becoming effective and binding. (If this agreement is not validly extended, the waivers in terms of clause 9 will immediately lapse upon expiry of this agreement).

1.3 The Renter chooses the physical address furnished on the rental agreement as one of the domicilium citandi et executandi possible for the service of all notices and/or legal processes. In addition, thereto, if the renter is not an ordinary resident of Namibia, the car rental company shall be entitled to serve any legal process at any one or more of the addresses stated in the “client data” completed online or in writing by The Renter or Travel Itinerary supplied by the Renter’s Travel Agent.

1.4 The Renter consents to the jurisdiction of the Magistrate’s Court, Windhoek, or any other competent court that has jurisdiction within Namibia. In the event that the car rental company is required to institute legal proceeding in a country other than Namibia The Renter agrees that the highest costs scale recoverable in the jurisdiction of that country shall apply to those legal proceedings.

2. THE MOTOR VEHICLE

2.1 The motor vehicle(s) hired by The Renter (hereinafter referred to as “the vehicle”) is described in The Agreement (which description includes any substitute vehicle/s which may replace the original vehicle) and includes all tools, spares, accessories, and equipment in and on the vehicle.

2.2 Any costs incurred due to but not restricted to repairing of damage, replacement of parts or accessories (without allowing for depreciation),

replacing the vehicle (when it is damaged beyond repair), remunerating an assessor to inspect and report on collision damage, as well as any legal costs incurred shall hereinafter be referred to as “damage/s”. Any costs incurred due to but not restricted to towing, transport and storing the vehicle shall hereinafter be referred to as “recovery cost”.

2.3 The Renter warrants and accepts sole responsibility for ensuring that the driver/s specified in the rental agreement (hereinafter referred to as “the driver/s”):

2.3.1 Shall, before accepting the vehicle, inspect the vehicle and shall satisfy him/herself that it is in a good working condition and that the wheel lug torque is set to the recommended specifications;

2.3.2 After receipt of the vehicle shall, at the expense of him/herself, properly provide all necessary water, oil and petrol for the running of the vehicle, failing which The Renter shall be liable for any loss or damage as a result;

2.3.3 Shall inspect the fitting of the baby seat and satisfy him/herself that it has been properly fitted, if the car rental company has been requested to provide a baby seat with the vehicle;

2.3.4 Shall not lease, lend or otherwise dispose of the vehicle;

2.3.5 Shall not transport or load any articles/items which may cause damage to the vehicle or its upholstery;

2.3.6 Shall park the vehicle safely and securely or in a secure parking garage when it is not being driven;

2.3.7 Shall not allow any person other than the driver/s specified in the rental agreement to operate the vehicle.

2.3.8 Obeys the terms a condition specified under clauses 4.1 to 4.10 hereof (in the event that the driver is not the same person or entity as the Renter).

3. THE DRIVER

3.1 The Renter warrants and accepts sole responsibility for ensuring that the driver/s (including additional driver/s) specified in the rental agreement:

3.1.1 Shall be the only person who drives the vehicle and that (s)he shall keep the vehicle keys in a safe place at all time.

3.1.2 Is over the age of 23 to drive vehicles with engine size 2.4l within the car rental company, to be over the age of 30 to drive all groups which have a bigger engine than 2.8l (unless prior written consent of the car rental company).

3.1.3 Is in possession of an unendorsed valid driving license (which (s)he has produce to rent a vehicle) and has never been denied car hire facilities or refused motor insurance.

3.1.4 Does not suffer from any physical infirmity, defective vision or hearing and is neither addicted to nor under the influence of alcohol or any habit- forming or illegal drug.

3.1.5 Shall not use the vehicle for racing, towing or a competition of any kind.

3.1.6 Shall not use the vehicle for conveyance of passengers for reward.

4. USE AND RETURN OF THE VEHICLE

4.1 The vehicle must be used and maintained in a proper and reasonable manner within the capabilities of the vehicle and shall be used on suitable roads and may only be used for the purpose for which it is intended, and must be returned in the same condition that it was received in, fair wear and tear excepted.

4.2 The car rental company will deliver the vehicle with a full tank of fuel and on return of the vehicle it shall be refilled at the expense of The Renter.

4.3 The vehicle shall not be taken outside of the Republic of Namibia without the prior written consent of the car rental company which is subject to the terms and conditions of the Letter of Authority for Crossing the Namibia border, as issued by the car rental company. The Renter must acquaint him/herself with the additional CDW, TLW, excesses and extra border crossing charges.  

4.4 Unless agreed in writing, if the vehicle is not returned to any the car rental company depot by the agreed time and date, The Renter herewith agrees to pay the applicable daily rate as specified in The Agreement plus a 20% late return surcharge thereon for every late day. Furthermore, if the vehicle is not returned timeously, the car rental company may demand the immediate return of the vehicle and claim any damages that it may suffer as a result of the late return.

4.5 The car rental company reserves the right on return of the vehicle to decide in its sole discretion whether it is necessary to carry out any repairs or replacements to the vehicle, including valet cleaning, and may carry out such repairs and hold The Renter liable for such costs, which must be paid on demand.

4.6 The Renter shall be liable for all fines, penalties and offences in terms of the Road Traffic and Transport Act 22 of 1999 and Regulations, as amended from time to time, and any other relevant Ordinances or Acts. This includes but is not limited to parking fines, traffic violations and other offences arising out of or concerning the use of the vehicle during the rental period and The Renter indemnifies the car rental company against all such liability. The Renter hereby authorises the car rental company to disclose to any relevant authority any information in terms of 4.5, which may be required by such authority.

4.7 A day is a period of 24 hours or part thereof, calculated from the time recorded under “time out” in The Agreement. The minimum rental period is six (6) days and any extensions to the rental period must be in days.

4.8 The vehicle monitoring system shall not be tampered with and if tampered with, The Renter shall be liable for all direct, indirect and consequential damages and The Renter shall forfeit all rights to insurances or waivers.

4.9 The Renter is under no circumstances allowed to convey hitchhikers and/or any persons unknown to The Renter, in the vehicle.

4.10 The Renter is not allowed to drive the vehicle below high-tide watermark at all, or through any wet saltpans, water pools or rivers. Water damages are considered as negligence and are not covered by any insurance. The Renter is liable for the full damages and possible follow damages to the vehicle, due to contact with water, which may even exceed the chosen excess amount.

5. RATES AND CHARGES

5.1 It is The Renter’s duty to acquaint him/herself with and pay on demand the rental rates as agreed, as well as any applicable additional charges including, inter alia, delivery, collection, one-way drop-off, baby seat/s, fuel, valet cleaning, repairs, replacements, airport surcharges, contract fee, additional driver charge, incident claim handling fee, traffic fine handling fee, collision damage waiver and/or theft loss waiver and/or personal accident insurance.

5.2 Unless The Renter or his/her authorised travel agent has an approved account with the car rental company, payment must be made by one of the following credit cards: Visa or MasterCard.

5.3 Despite the method of payment chosen, The Renter consents to the car rental company making any enquiries it deems necessary with any credit bureau/x and obtaining from and disclosing to any credit bureau/x, or any other person with whom The Renter has had financial dealings, any information concerning The Renter’s credit profile and payment history.

5.4 The car rental company may charge interest on overdue amounts at a rate equivalent to the prime overdraft rate applicable at the time.

5.5 The Renter shall be personally liable for any rental in the event the tour operator or agent fails to pay any payment in terms of this rental agreement within 60 days.

5.6 It is agreed that regardless of the party responsible for the accident/damage, the rental period shall remain unaffected if the rented vehicle becomes inoperable due to an accident, damages, or theft occurring within the rental period. Under the aforesaid circumstances, the car rental company is also under no obligation to replace the unusable vehicle with another and/or to return The Renter to the renting location. Recovery costs of the unusable vehicle and the rental fee of a replacement vehicle shall also be for the account of The Renter.

5.7 The rental period will not be affected in the event of late arrival or early departures due to unforeseen circumstances.

6. CANCELLATION AND REPOSSESSION OF THE VEHICLE

6.1 If the Renter has furnished any incorrect information in this agreement and/or commits a breach of any of these terms or conditions and/or permits any person to drive the vehicle who is not listed as a listed driver on the rental agreement, and/or commits an act of insolvency and/or fails to satisfy any judgement within 7 days of being granted, then the car rental company may forthwith cancel this agreement and immediately retake possession of the vehicle without prejudice to its rights to claim the full rental charges and/or damages for breach of contract.

6.2 The Renter agrees to pay the car rental company any and all costs and expenses arising from any breach by The Renter of this agreement, including any legal costs on a scale as between attorney and own client.

6.3 The car rental company reserves the right to take possession of the vehicle at any time for any reason, whatsoever.

6.4 In the event of the renter cancelling a rental, the car rental company shall debit the TO with the following cancellation fees: 30-21 days prior to departure: 25% of the rental amount, 20-11 days prior to departure: 40% of the rental amount, 10-0 days prior to departure 80% of the rental amount.6.3 In the event of the renter cancelling a rental, the car rental company shall debit the TO with the following cancellation fees: 30-21 days prior to departure: 25% of the rental amount, 20-11 days prior to departure: 40% of the rental amount, 10-0 days prior to departure 80% of the rental amount.

7. ACCIDENTS AND REPAIRS

7.1 The Renter must immediately notify the car rental company of any accident or break down and advise if it is necessary to effect any repairs to the vehicle. The car rental company will attend to the towing and repair of the vehicle and The Renter shall not effect any repairs or allow any repairs to be effected to the vehicle without the prior written consent of the car rental company, failing which The Renter shall be liable for the cost of such repairs and any damages and recovery cost incurred or arising as a result thereof.

7.2 In the event of a collision or accident, The Renter shall be responsible for the driver obtaining and furnishing the details of the parties involved and any witnesses to the collision or accident, and warrants that the driver shall not admit liability or guilt; shall not abandon the vehicle without making sure that it is adequately safeguarded and secured; shall immediately notify the car rental company and the police and shall obtain a case reference number from the police and provide this to the car rental comapny within 24 hours of the accident (please see clause 9.5) regardless of any waiver taken out.

8. THEFT OF THE VEHICLE

Despite clause 9, The Renter must ensure that the driver hands the original keys to the vehicle to the car rental company within 24 hours of the vehicle being stolen and produce a police report and in the event of a hijacking, a police report and/or medical proof of a hijacking trauma must be produced, failing which The Renter shall be liable for all related charges as determined by the respective car rental companies Claims Department and the Company Directors in their sole discretion.

9. COLLISION DAMAGE WAIVER (CDW) AND/OR THEFT LOSS WAIVER (TLW)

9.1 The car rental company retains ownership of the vehicle at all times, but all risks in the vehicle transfers to The Renter from the time the driver receives the keys until the time the vehicle and the keys are returned to the car rental company.

9.2 The Renter may elect to take out a Collision Damage Waiver and/or Theft Loss Waiver (‘CDW and TLW’) against any damage to or loss of the vehicle and/or theft of the vehicle (excluding personal property in or on the vehicle).

9.3 CDW shall cover any damage or loss to the vehicle (but not any other vehicle), incurred in a collision with another vehicle or animal, or person on a National or Municipal road while the vehicle is under the driver’s control, less any excess payable if applicable. TLW shall cover any loss of the vehicle through the theft of the vehicle, less any excess payable if applicable. TLW shall not cover any personal property, which may have been in or on the vehicle.

9.4 The Renter acknowledges and accepts liability for an additional charge for CDW and/or TLW as reflected in the rental agreement. The Renter shall be liable for the excesses as specified in the rental agreement and the rates schedule and which are subject to clause 9.5.

9.5 Regardless of whether any form of CDW or TLW has been taken, The Renter shall regardless of fault, be liable for any damage/s to or loss of the vehicle and recovery cost in the following circumstances:

9.5.1 If there has been any breach of the terms and conditions of this agreement all of which are material;

9.5.2 If such damage/s or loss is as a result of negligence in complying with any the car rental company speed regulations*, road traffic regulations or road traffic warnings;

9.5.3 If the vehicle was driven on unsuitable roads (Undercarriage damage) please see paragraph 12. ‘Areas with no or limited back-up’.

9.5.4 If such damage/s or loss occurred while there was no collision with another vehicle, or animal, or person (single-vehicle-accident). Regardless of speed, a single-vehicle-accident is never covered with the following excess options: standard excess, reduced excess 1 and 2. In that case, the full damage of the vehicle is on the account of the client (exclusion: See Super Cover);

9.5.5 If the vehicle was NOT driven by The Renter or another authorized driver nominated on the rental agreement;

9.5.6 The any damage/s or loss is as a result of any other form of negligence as determined by the car rental companys Claims Department and Company Directors in their sole discretion.

9.5.7 The chosen excess amount/s, do/es not cover for any cost stated/indicated in clause 2.2 of the rental agreement.

 

9.6 The Renter indemnifies the car rental company against any claims for loss, damages (direct or consequential) and costs (including attorney and own client costs) that may be incurred as a result of or arising out of a breach of The Agreement and/or an act or omission by The Renter or any person that The Renter allows to access the vehicle.

9.7 The car rental company shall not be liable for: any damage arising out of any defect in or mechanical failure of the vehicle, including but not limited to any loss or damage to any person or property transported or left in the vehicle; for any damages, consequential loss, loss of profits or special damages of any kind of any breach of this agreement, or arising out of any cause whatsoever, including but not limited to loss resulting from the negligence of the car rental company , its agents or employees. The car rental company accepts no liability for delays in consequence of break down or any other circumstances.

9.8 The vehicle is insured in terms of the provisions of the Motor Vehicle Accident’s Fund, Act 10 of 2007 as amended, for any loss or damage that a person suffered as a result of any bodily injury and/or death and subject to compliance with the provisions of the Act.

9.9 The waivers mentioned in clause 9 do not cover or apply to: claims arising from injuries received by driver and/or passengers of the vehicle; damage or destruction of property owned by, rented to or goods the Renter or driver is in charge of or transported by The Renter or driver; damages to the vehicle’s undercarriage (exclusion: See Super Cover in Offer); damages resulting from sandblast; damages resulting from (driving through) water (water damage); damages to tyres (exclusion: See Super Cover in Offer); any damages resulting from the wrong use of the 4x4 device and/or damages resulting from abuse or wrong usage of the clutch. No repaired tyres are accepted (exclusion: See Super Cover in Offer);

9.10 The damages stated in clause 9.9 will be charged to The Renter’s credit card. If The Renter or driver has been negligent, The Renter shall pay the real value of the vehicle. In the case of theft or an accident where only the vehicle stated in this contract is involved, The Renter shall be liable for recovery costs of the vehicle and also be liable for the full payment of the rental period as initially agreed on in this contract.

9.11 The Renter agrees to sign the “Damage Report In” when returning the vehicle or, in case the vehicle is replaced by another vehicle, agrees to sign the “Damage Report In” of the vehicle to be replaced, before receiving another rental vehicle.

9.12 In case of damages to the vehicle The Renter accepts the assessment of any Official Dealer of that make of rental vehicle and/or the assessment of any Independent Assessing Services/Loss Adjuster, even when the “Damage Report In” has not been signed by The Renter for whatsoever possible reason (dispute, unattended vehicle return, etc).

 

9.6 The Renter indemnifies the car rental company against any claims for loss, damages (direct or consequential) and costs (including attorney and own client costs) that may be incurred as a result of or arising out of a breach of The Agreement and/or an act or omission by The Renter or any person that The Renter allows to access the vehicle.

9.7 The car rental company shall not be liable for: any damage arising out of any defect in or mechanical failure of the vehicle, including but not limited to any loss or damage to any person or property transported or left in the vehicle; for any damages, consequential loss, loss of profits or special damages of any kind of any breach of this agreement, or arising out of any cause whatsoever, including but not limited to loss resulting from the negligence of the car rental company, its suppliers or employees. The car rental company accepts no liability for delays in consequence of break down or any other circumstances.

9.8 The vehicle is insured in terms of the provisions of the Motor Vehicle Accident’s Fund, Act 10 of 2007 as amended, for any loss or damage that a person suffered as a result of any bodily injury and/or death and subject to compliance with the provisions of the Act.

9.9 The waivers mentioned in clause 9 do not cover or apply to: claims arising from injuries received by driver and/or passengers of the vehicle; damage or destruction of property owned by, rented to or goods the Renter or driver is in charge of or transported by The Renter or driver; damages to the vehicle’s undercarriage (exclusion: See Red. Excess 3 in Offer); damages resulting from sandblast (exclusion: See Red. Excess 3 in Offer); damages resulting from (driving through) water (water damage); damages to tyres (exclusion: See Red. Excess 3 in Offer); any damages resulting from the wrong use of the 4x4 device and/or damages resulting from abuse or wrong usage of the clutch. No repaired tyres are accepted (exclusion: See Red. Excess 3 in Offer);

9.10 The damages stated in clause 9.9 will be charged to The Renter’s credit card. If The Renter or driver has been negligent, The Renter shall pay the real value of the vehicle. In the case of theft or an accident where only the vehicle stated in this contract is involved, The Renter shall be liable for recovery costs of the vehicle and also be liable for the full payment of the rental period as initially agreed on in this contract.

9.11 The Renter agrees to sign the “Damage Report In” when returning the vehicle or, in case the vehicle is replaced by another vehicle, agrees to sign the “Damage Report In” of the vehicle to be replaced, before receiving another rental vehicle.

9.12 In case of damages to the vehicle The Renter accepts the assessment of any Official Dealer of that make of rental vehicle and/or the assessment of any Independent Assessing Services/Loss Adjuster, even when the “Damage Report In” has not been signed by The Renter for whatsoever possible reason (dispute, unattended vehicle return, etc)

10. AGREEMENT TO FURNISH SECURITY

10.1 In the event of a collision or accident The Renter agrees that as soon as the damages to the vehicle have been assessed and confirmed by an Independent Loss Adjustor / Independent Assessing Service or Official Dealer in the manner provided for in this agreement The Renter shall, within 24 hours, furnish the car rental company with either one of the following:

10.1.1 Proof of an asset owned by the renter and located in the jurisdiction of Namibia with a net worth of not less than the assessed damages of the vehicle; or

10.1.2 Transfer of an amount of money into a trust bank account designated by the car rental company equal to the assessed damages of the vehicle;

10.2 The Renter agrees that:

10.2.1 any asset/s identified by the Renter in terms of clause 10.1 of this agreement shall immediately be placed in the possession of the car rental company and shall remain in possession of the car rental company; and

10.2.2 any amount of money transferred to the car rental company by the Renter shall remain invested in the trust account designated for that purpose until such time a court of competent jurisdiction, including any appeal to a higher court, has decided on the liability of the Renter for the damages suffered by the car rental company as a result of the collision or accident. Should such a court find that The Renter is liable to pay the damages to the car rental company the asset/s or monies shall serve as security for the recovery and satiation of these damages.

10.3 And any failure by The Renter to perform either of the obligations set out in paragraphs 10.2.1 or 10.2.2 hereof shall be understood to mean that the Renter does not have sufficient realizable assets in Namibia to satisfy any claim for damages resulting from the accident or collision. In the event that The Renter does not have such assets, The Renter herewith agrees that:

10.3.1 the amount of damages so assessed shall constitute prima facie proof of the amount of damages suffered by the car rental company as a result of the accident / collision; and

10.3.2 The Renter irrevocably consents to the car rental company debiting from the credit card (Visa or Master Card) an amount of money equal to the amount of damages suffered by the car rental company as so assessed upon the car rental company furnishing the applicable bank with proof of the assessed damages and this agreement.

11. CONDITIONS OF HIRE

11.1 All rates do not include fuel, tyres, windscreens, accident claim handling fees (exclusion: See Red. Excess 3 in offer)

The car rental company reserves the tight to replace the vehicle/s with a similar vehicle in the event the original vehicle become immobilised. The Renter shall be liable for the fuel usage and stamp duty and for all extras requested by international or local authorities.

11.2 The car rental company speed regulations:

  • within National Parks: maximum 60 km/hr
  • within city limits: maximum 60 km/hr
  • all gravel roads: maximum 80 km/hr (the car rental company speed regulations do overrule road signs indicating 100 km/hr).
  • tarred roads: maximum 120 km/hr.
6-10 Days 11-15 Days 16-30 Days 31+ Days Excess Liability
Standard Cover R 1394.00 R 1394.00 R 1309.00 R 1309.00 R 40000.00
Silver Cover R 1524.00 R 1524.00 R 1439.00 R 1439.00 R 20000.00
Gold Cover R 1634.00 R 1634.00 R 1549.00 R 1549.00 R 5000.00