Please note: Ensure that you read your terms and conditions thoroughly when signing your contract as they may vary according to suppliers. Below are just general guidelines. We have taken every precaution to ensure that the terms and conditions are current for all our suppliers.
•All invoices to be settled by payment date or the booking will be cancelled.
•Minimum of 3 working days will be allowed for payment.
•Payment amount may exclude: Contract fee, extra driver fee, cross border fee, baby seats, GPS, delivery or collection fees, after hour fees, young drivers fee, excess, claim or admin fees, fine handling fee, extension rates, towing, undercarriage damage, glass and tyre insurance.
•Please use your reservation number (not your name!) as a reference number.
•Cancellation Policy: none (exceptions during peak season which is between 10th December and 3rd of January)
•On taking delivery of your vehicle: Please note that the credit card / South African debit card holder needs to be present for the security deposit and the extras.
•Minimum of 2 working days will be allowed for extensions. Higher extension rates will apply if requested less than 2 working days before end of rental.
Please note: The following is needed when paying with a local debit card of the 5 big banks
(NEDBANK+FNB+ABSA+STANDARD BANK AND CAPITEC ONLY).
•Green South African barcoded identity document or passport.
•Full bank account details (account number, branch code) if it is a company bank account you need company registration number.
•South African driver's license (older than 3 years).
• Ensure your daily limit is high enough to cover the deposit and rental amounts as the deposit is higher on a debit card rental.
Terms and Conditions
Please note that you have to produce your credit card / South African debit card, unendorsed driver's license and passport / South African identity document when receiving the rental vehicle.
South African Debit Cards are accepted. A BIN number (first 6 digits on the debit card) and account number is required to refund deposits via EFT into the correct account.
Extra additional driver - Third driver pays R341 once off.
Airport delivery and drop off
Collision damage waiver
Tourism levy and airport surcharges
Refundable deposit (fuel & extra's): (amount is car group dependent)
Contract fee of R85
Delivery and collection fees (during office hours)- 0-25 km’s: R387; over 26km’ s: Please enquire
After hours & weekend delivery/collection fees- 0-25 km’s: R774 per delivery/collection
One Way Drop Off: Cpt/ Jhb / Dbn/ PE/ Grge & Return: R400 Per One Way
R 341 Per Additional driver (from 3rd additional driver onwards)
Young Driver Surcharge R233 per day – Driver’s licence needs to be valid for 3 years and minimum age of 23 years old
Acts of negligence, tyres, hub caps, windscreens and torn upholstery are NOT covered under any insurance cover
Fine handling fee: R309 per offence
Extension rates (if you extend your rental without approval)
Baby seat per rental R465
Valet -Charged if the car is returned too dirty - charge depends with the dirt
Glass and Tyre insurance can be bought at the counter on arrival - R 39 per day. (All glass and 4 tyres)
The above charges are subject to change without prior notice
Cell-phones are only available at airports from CELLUCITY
Cross Border Travelling:
Authorized countries are Botswana, Lesotho, Namibia, Swaziland and Mozambique.
Cross border fees for Namibia, Botswana, Zimbabwe and Mozambique: R1705; Swaziland and Lesotho: R 0
A letter of authorization must be requested at the time of reservation.
An additional administration fee and/or a full repatriation fee (whichever is applicable) will be levied against the renter, should an accident/theft occur outside the borders of the country in which the vehicle is rented.
A one-way cross border service charge will be levied, for one-way vehicle rentals. No one-way cross border service, roadside assistance or replacement vehicles are available for Zimbabwe or Mozambique.
All foreign registered vehicles will have to pay a cross-border charge at the border and the renter is responsible for the payment of such cross-border charges or any other charges that may be applicable.
The Renter is liable for 2 times the Standard or Super Reduced Liability, where the vehicle is uneconomical to repair, stolen and hijacked vehicles, where the road conditions are unsuitable for driving and during weekend rentals.
Liability Insurance Cover:
Standard or Super Cover in case of any damage to or theft of the vehicle:
In South Africa the client will be liable for the maximum amount of the excess according to the car group.
Super Cover (executive cover or excess waiver) in case of accident or theft of the vehicle: In South Africa the client will be covered (liable for administration fee).
Regardless of which Cover was taken, the client is still liable for 2 times the Excess Liability if:
**The damage to the vehicle is uneconomical to repair
**Damage to a vehicle occurs under circumstances where no other Vehicle was involved;
**Stolen or hijacked vehicles
**involved in an accident outside RSA borders
**during weekend rentals
Have you booked your excess reimbursement insurance?
Breach of Contract:
All related and unrelated costs shall be borne by the Renter in the case of Breach of Contract.
Examples of Breach of Contract are:
**Accident occurring after vehicle is due back
**Driving under the influence of intoxicating liquor, narcotic drugs or similar substances
**Accident due to traffic violations
**Skipped Service fee R5000
**Damage to windows, tyres, rims, hubcaps, radios (you can take the face off all radios)
**being driven on a road that was not suitable for that vehicle
**when incidents are not reported in accordance with procedure Accident must be reported to the nearest Police station and all third-party details must be obtained or the renter responsible for the complete bill of damages
** Breach of any term and/or condition set out in the Rental Agreement
ADMIN CLAIM FEES
If any accident costs exceed R1000.00 a R776.00 admin claim fee will be charged to the client’s account. Less than R1000 claim fee R353
Damaged vehicles require the appointment of an assessor (costs for the account of the client) to determine fair repair costs.
Should the vehicle be involved in an accident and is not drivable, the client will be liable for the storage fees. This fee depends on the number of days the vehicle will be kept in storage.
Should the vehicle be involved in an accident and needs to be towed, the client will be liable for the Towing costs.
TRACKERS: PLEASE NOTE THAT ALL our vehicles have trackers installed and we shall pull reports, especially with every accident.
A pre-bill fuel deposit of R1500.00 will be taken on all rentals and charged to the client’s credit card or South African debit card on collection of the vehicle. This fuel deposit will be refunded should the vehicle be returned full with proof (receipt) thereof. Should the vehicle need to be re-fuelled the standard fuel amount will be charged with a R30.00 Fuel Levy. Eg. Refuel Amount R350.00 + R30.00 Fuel Levy = R380.00. R620.00 will be refunded to the client.
3RD PARTY CLAIMS
Damage or Loss caused by the client to another (private) vehicle.
Should a Customer accept our waivers they will be covered for third party liability of up to R2.5 million.
The customer has a limited liability payment of R15 888 for every third party claim we entertain.
The excess amounts are as follows:
Credit Card & South African Debit Card Standard Cover Excess Local and International Clients
Group T R 5044.00
Group B R 5044.00
Group C R 5044.00
Group D R 7061.00
Group I R 7061.00
Group Single Cab R 7061.00
Group Panelvan R 7061.00
Group E R 7061.00
Credit card & South African Debit Card Super Cover Excess Local Clients and International Clients
Group T R 3026.00
Group B R 3026.00
Group C R 3026.00
Group D R 5044.00
Group I R 5044.00
Group Single Cab R 5044.00
Group Panelvan R 5044.00
Group E R 5044.00
Super Cover Excess
Executive Cover Zero Excess only for International Passport Holders
Debit Card Deposits Local Clients
Group T R 3179.00
Group B R 4003.00
Group C R 4399.00
Group D R 4495.00
Group I R 4688.00
Group Single Cab R 4988.00
Group Panel Van R 7428.00
Group E R 7428.00
Undercarriage, storage and towing is not covered and will be for the renters account.
Glass and Tyre - only if the additional, optional waiver was accepted.
If the Car Hire Company can proof negligence on the client’s part, the client will be held liable for an excess.
Terms and Conditions and rates are subject to change without prior notice.
Around About Cars is not liable for any loss or damage caused by entering an agreement with any other car hire company.