Terms and conditions (Prepaid Specials)
Please note: Ensure that you read your terms and conditions thoroughly when signing your contract as they may vary according to suppliers. Below are just general guidelines. We have taken every precaution to ensure that the terms and conditions are current for all our suppliers.
• All invoices to be settled by payment date or the booking will be cancelled.
• Minimum of 3 working days will be allowed for payment
• Payment amount may exclude: Contract fee, extra driver fee, cross border fee, baby seats, GPS, delivery or collection fees, after hour fees, young drivers fee, excess, claim or admin fees, fine handling fee, extension rates, towing, undercarriage damage, glass and tyre insurance.
• Please use your reservation number (not your name!) as a reference number
• Cancellation Policy: Should your reservation be cancelled less than 7 days prior to the commencement of your rental dates, 3 days rental will be charged to your credit card.
• Please note that no refunds will be entertained on early returns
• On taking delivery of your vehicle: Please note that although you have paid in advance for your daily rate, the credit card holder needs to be present for the security deposit and the extras (we do not accept Debit Cards)
• Minimum of 2 working days will be allowed for extensions. Higher extension rates will apply if requested less than 2 working days before end of rental.
Terms and Conditions
Please note that you have to produce your credit card, unendorsed driver's license and passport when receiving the rental-vehicle.
South African Debit Cards are accepted. A BIN number (first 6 digits on the debit card) and account number is required to refund deposits via EFT into the correct account.
Free pick up in SA in a 25 km radius from our branches
Cell-phones are only available at airports from CELLUCITY
One free additional driver
Airport delivery and drop off
Collision damage waiver
Tourism levy and airport surcharges
Personal Accident Insurance is included in the rate
Cross Border Travelling
Cross border fees for Namibia: R 1000, Botswana & Mozambique: R500 Swaziland: R 200, Lesotho : R 400
A letter of authorization must be requested at the time of reservation
Authorized countries are Botswana, Lesotho, Namibia, Swaziland and Mozambique
Unauthorized countries are Angola and Zambia, Zimbabwe
Refundable deposit (fuel & extra's): (amount is car group dependant)
Contract fee of R 43
Delivery and collection fees (during office hours)- 0-35 km’s : R 220 35kms+ : Please enquire.
After hours & weekend delivery/collection fees- R 440 per delivery/collection
One Way Drop Off: Cpt/ Jhb / Dbn/ PE/ Grge & Return
R 400 Per One Way
Young drivers surcharges of R 100 per day (under 23)
Excess (Super Cover does not include acts of negligence, tyres, hub caps, windscreens and torn upholstery)
Fine handling fee: R400
Extension rates (if you extend your rental without approval)
Baby seat per rental R 50 per day maximum -R 200
Glass and Tyre insurance can be bought at the counter on arrival - R 15per day. (All glass and 4 tyres)
The above charges are subject to change without prior notice
Insurance Cover :
Standard cover in case of any damage to or theft of the vehicle:
In South Africa the client will be liable for the maximum amount of the excess according to the car group.
Super cover (executive cover or excess waiver) in case of accident or theft of the vehicle: In South Africa the client will be covered (liable for administration fee).
Breach of Contract:
All related and unrelated costs shall be borne by the Renter in the case of Breach of Contract.
Examples of Breach of Contract are:-
**Accident occurring after vehicle is due back
**Driving under the influence of alcohol
**Accident due to traffic violations
**Damage to windows, tyres, rims, hubcaps, radios(you can take the face off all radios)
**Breach of contract
ADMIN CLAIM FEES
If any accident costs exceed R1000.00 a R400.00 admin claim fee will be charged to the client’s account.
Should the damage to a vehicle be R5000.00 or more, an Assessors Fee of R342.00 will be applicable and charged to the client’s account.
Should the vehicle be involved in an accident and is not drivable, the client will be liable for the storage fees. This fee depends on the number of days the vehicle will be kept in storage.
Should the vehicle be involved in an accident and needs to be towed, the client will be liable for the Towing costs.
Should the vehicle be involved in an accident, and the damage exceeds R50 000.00 the client is liable for an Exceptions Excess amount – this applies to both STANDARD and SUPER COVER. An Exceptions Excess is 2.5 times the normal Standard or Super Cover Excess amount.
A pre-bill fuel deposit of R1000.00 will be taken on all rentals and charged to the client’s credit card on collection of the vehicle. This fuel deposit will be refunded should the vehicle be returned full with proof (receipt) thereof. Should the vehicle need to be re-fuelled the standard fuel amount will be charged with a R20.00 Fuel Levy. Eg. Refuel Amount R350.00 + R20.00 Fuel Levy = R370.00 . R630.00 will be refunded to the client.
3RD PARTY CLAIMS
Damage or Loss caused by the client to another (private) vehicle. The client will be liable for all 3rd party claims.
Should a third party cause an accident to a rented vehicle, the client will be liable for the rented vehicle’s Costs. Should our Insurance Company be able to recover the money from the 3rd parties insurance, for both vehicles, our client will be refunded.
The excess amounts for Around About’s clients are as follows:
Standard Cover Excess – International Clients
Groups T – I: R 4500.00
Group X - R 4300.00
Group E - R 10000.00
Group Panelvan - R 21000.00
Standard Cover excess – Local Clients
Group T – R 9500.00
Group B – R 13000.00
Group C – R 13000.00
Group D – R 14000.00
Group I – R 15000.00
Group X - R 12000.00
Group Panelvan - R 21000.00
Group E – R 23000.00
Super Cover Excess – Local Clients
Group T - R 2000.00
Group B – R 3000.00
Group C – R 3500.00
Group D – R 4000.00
Group I – R 4300.00
Group X - R 4300.00
Group Panelvan - R 5000.00
Group E – R 7800.00
Super Cover Excess – International Clients: 0
Excess will be waivered only if an international passport is provided and if the accident was not the client’s fault and there was a third party involved.
Even if there was a third party involved and the client does not give us the 3rd party details, the client will still be billed.
It is imperative that clients obtain 3rd party details when involved in an accident.
SECURITY AUTHORIZATION – A security deposit will be authorized on your credit card at the beginning of the rental.
Authorization Amounts – Standard Cover
Group T – R 3375.00
Group B – R 4250.00
Group C – R 4350.00
Group D – R 4500.00
Group I – R 4750.00
Group X – R 4750.00
Group E – R 6750.00
Group Panelvan – R 6250.00
Authorization Amounts – Super Cover
Group T – R2000.00
Group B – R 2500.00
Group C – R 3000.00
Group D – R 2700.00
Group I – R 3000.00
Group X – R 3000.00
Group E – R 6750.00 - for Local clients
Group E – R 4000.00 - for International clients
Group Panelvan – R 7800.00
Terms and Conditions and rates are subject to change without prior notice.
Around About Cars is not liable for any loss or damage caused by entering with any other car hire company.